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Accessibility Statement

Home/Accessibility Statement

Effective Date: 6/2026

Our Commitment to Accessibility

Willow Medical Aesthetics is committed to providing a website that is accessible and inclusive for all visitors, including individuals with disabilities. We believe everyone should have equal access to information about our services, providers, and office, regardless of the technology they use or their individual abilities.

We are continually working to improve the accessibility and usability of our website and strive to provide a positive experience for all users.

Accessibility Standards

Our goal is to make our website as accessible as reasonably possible by following recognized accessibility best practices and working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever practical.

These guidelines help make web content more accessible for people who use assistive technologies and for individuals with visual, hearing, motor, or cognitive disabilities.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and make improvements as technology, accessibility standards, and user needs evolve.

Our efforts may include:

  • Improving keyboard navigation
  • Providing meaningful alternative text for images where appropriate
  • Maintaining readable font sizes and color contrast
  • Using clear headings and page structure
  • Enhancing compatibility with screen readers and other assistive technologies
  • Reviewing website functionality for accessibility issues

Third-Party Content

Our website may include links to third-party websites or integrate services provided by third parties, such as maps, appointment scheduling platforms, social media content, payment processors, or other embedded tools.

Because we do not control these third-party services, we cannot guarantee their accessibility. We encourage users to review the accessibility information provided by those third-party websites or service providers.

Need Assistance?

If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or have suggestions for improving accessibility, we encourage you to contact us.

When reaching out, please include:

  • The webpage or feature you were trying to access
  • A description of the issue you experienced
  • The device, browser, or assistive technology you were using (if known)

This information helps us identify and address accessibility concerns more effectively.

Contact Us

If you require assistance or would like to report an accessibility issue, please contact us:

Willow Medical Aesthetics

Website: https://www.willowmedical.ca/

Phone: (250) 871-8333

We will make reasonable efforts to respond promptly and provide the information or assistance you need through an accessible communication method whenever possible.